FAQ

Yes, a registration kiosk is highly suitable for GP practices to reduce pressure at the reception desk and support assistants. When connected to your GP Information System (HIS), check-ins are immediately processed in the schedule, giving you an up-to-date overview of which patients are present. This enables much more efficient working. Read GP practice experiences on our blog.

Yes, a registration kiosk can also help dental or oral care practices reduce pressure at the reception desk and work more efficiently. Our sales team will be happy to tell you more about the possibilities.

No, a registration kiosk is designed to create more calm, allowing staff to spend more time and attention on patients. Patients check in quickly and discreetly, while the assistant is interrupted less often and can offer more personal contact when it truly matters. This makes care more personal rather than less. Read, for example, the experience of GP Practice Heitse or Group Practice Lievekamp.

Yes. A registration kiosk can compensate for staff shortages or temporary absence of the assistant by taking over the reception desk function. Clear messages displayed on the kiosk allow you to communicate effectively with patients. Read how GP Practice Kastelenplein uses the registration kiosk to deal with staffing shortages.

Absolutely. Even if you have recently opened your practice, a registration kiosk can help you work more efficiently by replacing or supporting the reception function.

Because patients check in independently, they no longer need to approach the reception desk. This gives assistants more calm, fewer interruptions, and more time for telephone duties and patient-related tasks. Read the business case of GP Practice Sarphatipark to learn how the registration system reduces workload for assistants.

Yes. The registration kiosk has been tested with various patient groups in deprived areas, including people with low literacy. Screens are simple, visual and easy to understand, enabling everyone to check in independently. Read, for example, the business case of GP Practice Zonneoord or De Blauwe Tulp, where patients with a migration background can also use the kiosk easily.

Yes, the check-in process is clear and intuitive, allowing older adults to check in easily. Read how GP Practice Pallion successfully uses the kiosk for an older patient population.

Patients do not need to wait at the reception desk, receive instant confirmation of their check-in, and know exactly which waiting area to go to. This reduces stress and increases clarity. Read the experience of GP Practice De Huisarts, who regards the kiosk as an added service for patients.

Yes. The registration system can be configured for different disciplines and services such as “urine drop-off” or “blood testing”. Patients can also be directed to another location via the kiosk. Read the case study of Health Centre Oosterflank, where multiple disciplines share the same kiosk.

The registration system is developed by eValue8, which is certified to ISO27001. The system therefore meets the highest standards for information security and privacy.

Yes, the registration system can be combined with queue numbers. A ticket printer will be built into the modular registration kiosk. Read, for example, how Medisch Huis Veghel regained control over the patient flow using queue numbers.

Yes, the modular registration kiosk can optionally be equipped with a scanner for passports, ID cards, driving licences or Belgian e-IDs. A QR-code scanner can also be added.

Yes. Any practice in the Netherlands or Belgium can use the registration system. If a connection with your appointment system or HIS is not yet available, you can use the dedicated registration page on which all check-ins are recorded.

Yes. Any practice or healthcare institution can use the registration system. If a connection with your scheduling or appointment system is not yet available, check-ins can be recorded on the dedicated registration page.

Is your question not listed here? You may find the answer in the Frequently Asked Questions on the pages about the benefits of the registration kiosk, the registration kiosks, or the pricing. You are also welcome to contact us at any time via the contact form.